These Terms of Service ("Terms") govern your use of services provided by Golden Hour Aesthetics, including any services you book, purchase, or receive from us, and any communications you receive from us by phone, email, or text message. By using our services, contacting us, or providing your contact information to us, you agree to these Terms. If you do not agree, please do not use our services.
By engaging Golden Hour Aesthetics for any service, submitting a form on our website, contacting us by phone, email, or text, or providing us with your personal contact information, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
Golden Hour Aesthetics provides the services described on our website and as agreed upon between us and you at the time of booking. Services are subject to availability, scheduling, and the terms of any specific quote or estimate provided. We reserve the right to refuse, modify, or discontinue services at our discretion, including for safety reasons or where a request is outside the scope of our offerings.
By providing your mobile phone number to Golden Hour Aesthetics, you expressly consent to receive recurring text messages from us related to your service, appointments, and account. These messages may include appointment confirmations, reminders, scheduling updates, status notifications, follow-up messages, billing notices, and customer service communications.
Your consent to receive text messages is not a condition of any purchase. You can withdraw your consent at any time by following the opt-out instructions in Section 5 of these Terms.
You must be 18 years of age or older to use this SMS service. By opting in to receive text messages, you represent and warrant that you are at least 18 years of age and have the legal capacity to consent to receive these messages.
Message frequency varies based on your interactions with us. You may receive several messages around the time of an appointment or service, and fewer messages between services. Golden Hour Aesthetics will not send promotional or marketing text messages without your separate, explicit consent.
To stop receiving text messages from us at any time, reply STOP to any message you receive. You will receive a confirmation message and no further text messages will be sent to that number except as required to confirm your opt-out.
For help or to ask a question about our SMS messages, reply HELP to any message and we will respond, or contact us directly at +17204542355 or ryan+goldenhour@hydrahub.ai.
If you change or deactivate the mobile phone number associated with your account, you agree to notify us promptly so we can update our records and avoid sending messages to a number that is no longer yours.
Message and data rates may apply to any text message you send or receive from Golden Hour Aesthetics. The rates depend on your mobile carrier and your specific service plan. We are not responsible for any charges from your mobile carrier related to text messages.
Carriers including but not limited to AT&T, T-Mobile, Verizon, and others are not liable for delayed or undelivered messages.
Appointments are subject to availability and to the booking, cancellation, and scheduling policies described on our policy page. Please review those policies before booking. Late cancellations or no-shows may be subject to fees as described in our cancellation policy.
Payment for services is due as agreed at the time of booking or upon completion of service, unless other arrangements have been made in writing. Specific payment terms are described on our policy page. Failure to pay may result in suspension of services or referral to collections.
Our refund policy is described in detail on our policy page. To submit a refund request, use our refund request form or contact us directly at +17204542355 or ryan+goldenhour@hydrahub.ai. We respond to all refund requests within 2 business days.
To the fullest extent permitted by applicable law, Golden Hour Aesthetics, its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services or these Terms. Our total liability for any claim arising out of or relating to our services shall not exceed the amount you paid us for the specific service that is the subject of the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so this limitation may not apply to you in full.
You agree to indemnify and hold harmless Golden Hour Aesthetics from any claims, damages, losses, or expenses arising out of your misuse of our services, your violation of these Terms, or your violation of any rights of another party.
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through reasonable means. Your continued use of our services after any change constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the state in which Golden Hour Aesthetics primarily operates, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or our services shall be resolved in the courts of competent jurisdiction in that state.
If you have any questions about these Terms, please contact us: Golden Hour Aesthetics Parker, CO Phone: +17204542355 Email: ryan+goldenhour@hydrahub.ai We aim to respond to all inquiries within one business day.
Please also review our Privacy Policy.